Acrocharge is a Fintech startup that recovers lost funds for merchants due to chargebacks.
We are now hiring a Chargeback Specialist Team Lead. This position consists of managing the team of part-time Chargeback Specialists, analyzing and improving the team's quality and efficiency, and handling the daily communication with our merchants and with their payment processors (PSPs/acquiring banks).
Excellent level of English- reading and writing
Managerial experience- experience managing part-time employees preferred
High level of interpersonal & analytical skills
Microsoft Excel- high level
Well organized & detail oriented
Ability to think outside of the box
Please email your resume to firstname.lastname@example.org