A cyber security company is looking for an experienced Community Manager with deep knowledge and expertise in, Trust & Safety, and/or content moderation.
All candidates should possess strong project management skills, identify opportunities and seize them, close gaps, and be great at delivering in a fast-paced environment. They also must have strong organizational, communication, and relationship building skills.
As a natural influencer in the Trust & Safety community, you understand the value of nurturing and growing a community. You know how to drive programs, events, and engagements that bring the community together—online and offline. You’re not afraid to take risks, challenge things and bring ideas to life. You’re data-driven, committed to delivering value and delight, and you’re always thinking about ways to make the community best-in-class.
Responsibilities: - Manage the social media calendar and align with key stakeholders, programs, campaigns, research, and relevant news narratives - Own social media accounts from A-to-Z, including crafting posts, curating content, proactively engaging with community, growing reach and followers, and more - Build a thriving community from the ground up for Trust & Safety and online security professionals - Build and manage relationships with community ambassadors and key thought leaders (influencers) through events, personal outreach, and more - Be fully entrenched in the Trust & Safety community, attend events/webinars, and stay up-to-date on the most crucial topics in the industry and share knowledge with key stakeholders - Lead and execute reactive and proactive community engagement activities across all brand profiles, channels, and assets (social media, email, etc.) - Lead and execute cross-functional community programs and campaigns, partnering with company thought leaders, demand generation, content, brand, strategy, partnerships, sales, customer success, product, and more - Develop and lead programs, campaigns, and events that drive community growth, brand awareness, content readership, meaningful engagement and conversations - Identify and leverage relevant live (e.g. chat-based) and async (e.g. forum-based) community platforms - Identify, pursue, and close co-marketing opportunities and community partnerships - Partner with product and marketing teams to create and maintain a feedback loop for new and planned features and marketing activities - Define the community strategy and initiatives by mapping out existing communities, researching the landscape, and consistently align them with company objectives - Track community growth and success across the different communities, channels, and profiles
Requirements: - 2-5 years of experience in Trust & Safety, content moderation, or other relevant fields - a must-have - At least 2 years’ experience in community management, journalism, social media, PR, content, intelligence research or other relevant experience - a must-have - Experience with online Trust & Safety or content moderation communities & events - an advantage - Experience organizing and hosting community events, meetups, webinars, and/or podcasts - Public speaking experience (online and in-person) - an advantage - Outstanding professional writing and storytelling skills - Metrics driven, with the ability to analyze community data and KPIs - Experience working at or with global technology enterprises, government agencies, large-scale NGOs, research institutes, and/or major news publications/outlets - an advantage - Native English speaker - a must - BA in political science, journalism, marketing, or relevant discipline (preferred)
For more information or to apply send your CV to email@example.com with “Community Manager" in the subject or apply directly via www.urbanrecruits.co.il