About The Position
Guardicore is a Cybersecurity company disrupting the legacy firewall market. Our software-only approach is decoupled from the physical network, providing a faster alternative to firewalls. Built for the agile enterprise, we offer greater security and visibility in the cloud, data-center, and endpoint. Our customers are some of the world's largest and most advanced enterprises.
As a Customer Success Engineer you will:
Onboard new customers, conduct product training, drive adoption, and ensure ongoing satisfaction and retention
Help our customers to flawlessly operate the Guardicore platform while ensuring they receive maximum value from our solution throughout their life cycle
Interact with Sales, Support, R&D, and Product teams to provide an excellent user experience
Requirements
A minimum of 2 years experience in customer-facing roles, supporting enterprise software
Hands-on experience in troubleshooting and deploying software for large enterprise on-premise or in the cloud - Mandatory
In-depth knowledge in two out of the three technologies: Operating Systems (Linux, Windows), Networking, virtualization or cloud computing - Mandatory
Strong communication skills - Mandatory
Hands-on experience with the following is an advantage: Scripting (Bash, Perl, Python) Cloud Services Admin (AWS, Azure, Google Cloud), Config management (Chef, Puppet, Ansible, CloudFormation)
Self-starter with the ability to manage multiple projects simultaneously
Experience collaborating with a remote/global team
Fluent in English
Customer Success Engineer job posting: https://bit.ly/3k2DvJg All open jobs postings: https://bit.ly/3u7ezoR