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    David Rubel
    Feb 19, 2021

    Customer Success Engineer - Guardicore

    in Job Board

    About The Position

    Guardicore is a Cybersecurity company disrupting the legacy firewall market. Our software-only approach is decoupled from the physical network, providing a faster alternative to firewalls. Built for the agile enterprise, we offer greater security and visibility in the cloud, data-center, and endpoint. Our customers are some of the world's largest and most advanced enterprises.

    As a Customer Success Engineer you will:

    • Onboard new customers, conduct product training, drive adoption, and ensure ongoing satisfaction and retention

    • Help our customers to flawlessly operate the Guardicore platform while ensuring they receive maximum value from our solution throughout their life cycle

    • Interact with Sales, Support, R&D, and Product teams to provide an excellent user experience

    Requirements

    • A minimum of 2 years experience in customer-facing roles, supporting enterprise software

    • Hands-on experience in troubleshooting and deploying software for large enterprise on-premise or in the cloud - Mandatory

    • In-depth knowledge in two out of the three technologies: Operating Systems (Linux, Windows), Networking, virtualization or cloud computing - Mandatory

    • Strong communication skills - Mandatory

    • Hands-on experience with the following is an advantage: Scripting (Bash, Perl, Python) Cloud Services Admin (AWS, Azure, Google Cloud), Config management (Chef, Puppet, Ansible, CloudFormation)

    • Self-starter with the ability to manage multiple projects simultaneously

    • Experience collaborating with a remote/global team

    • Fluent in English


    Customer Success Engineer job posting: https://bit.ly/3k2DvJg All open jobs postings: https://bit.ly/3u7ezoR

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