A fast growing eCommerce brand located in the centre of TLV is looking for a Customer Support Specialist to join their team!
Candidates will enjoy a professional, rewarding job atmosphere at a company that puts an emphasis on professional standards while keeping the workplace fun. They offer competitive salaries and great benefits for the right applicant.
Responsibilities: - Provide first level support to the company’s clients by chat, e-mail and phone. - Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines. - Represent the company and product at the highest possible level and provide a WOW service experience
Requirements: - English is your mother tongue - You are service oriented
It will also be nice if you:
· Have a basic understanding of the e-commerce markets · Would like to take on some social media activities · Have experience working in customer service
This is a full time position: - Monday through Thursday – 13:00- 21:30 -flexible between office and home - Friday - 3-4 hours from home - Sunday – 12:00 – 18:00 - from office
For more information or to apply send your CV to jobs@urbanrecruits.co.il with "Customer Support" in the subject