Really Successful Ltd. empowers 10s of 1000s of individuals around the world with the ability to start and advance eCommerce and digital marketing businesses.
We're looking for a dedicated operations specialist with a high learning capacity and ability to work in a fast-paced environment. The Operations Manager will be responsible for strategizing, implementation, and day-to-day management across sales, marketing, education, support, and tech, for a team of ~8 full time employees and various contractors and external service providers.
On a daily basis you will be doing the following:
Utilizing helpdesk, CRM, marketing, and other software to effectively manage the business
Helping design customer-facing programs to ensure maximum engagement and client satisfaction
Conducting meetings with team members and clients to help them resolve issues and improve their areas of responsibility. No time wasting meetings.
TEAM Work- we have staff all across the world... you need to work in tandem with all of them and their different personalities- and across wide time zones
Challenging the status quo: We are always looking to improve on all elements of our operations. Nothing is sacred and we need to be moving towards more streamlined and effective operations
Managing a wide range of tasks and projects
Requirements
Minimum 3 years of real-world managerial experience
Mother tongue (or equivalent) English with high-level writing skills
Highly Organized- there is A LOT to keep track of.
Very dependable and self motivated
Previous eCom/Digital Marketing experience (REQUIRED - please list)
Tech Savvy. You don’t need to write any code, but need to know enough to help direct the tech team and explore/find solutions to technical issues.
In it for the long term. Our Team members all stay with us for many years. We are looking for someone who is open to spending at least
High emotional intelligence Work is 100% Remote (training will partially be in-person). Travel 1-3x per year. Expected Start Date: July 17, 2022
*PLEASE SEND ENGLISH CV along with 2-3 paragraphs on why you are the right person for the job to sam@reallysuccessful.com All applications (CV + cover letter) will receive a response within 72 hours.