A life insurance company is looking for a Sales Tech Operations Manager to join their growing team!
You will be a key and pivotal part of the team, assisting the team to grow in scale and building the foundations of our sales department. You will assist in implementing processes, managing outsource resources and supporting the sales team, and working hands – on to optimize all systems.
Responsibilities: - Responsible for maintaining and developing Saleforce.com CRM solution. - Work closely with Sales / Revenue Operations leaders to capture requirements, design, and implement new system workflows and work processes - Support the sales team use of Salesforce.com and Genesys Call Center solution - Proactively identify new tools/processes to improve upon our technical workflows - Establish strong working relationships with other cross-functional partners (e.g. marketing, R&D, and analytics) to improve overall operations - Manage external Salesforce and Genesys Call Center support partners
Requirements: - Minimum 4 year experience as Sales Operations / Business Operations / Tech Operations - Salesforce hands-on experience (advantage for certified SF Administrator) - Familiarity with Genesys Cloud or other comparable call center system – a significant plus - Strong business acumen Proactive “can-do” attitude - Ability to work autonomously in a fast-paced & cross-functional environment - Excellent written and verbal communication skills in English
For more information or to apply send your CV to jobs@urbanrecruits.co.il with “Sales Tech Operations Manager" in the subject or apply directly via www.urbanrecruits.co.il
