Zencity is re-inventing the way cities listen to, understand, and interact with their citizens. The Zencity platform is a decision-supporting tool for understanding people in the city on a wide scale. With the use of advanced AI algorithms, we analyze data from social media, city hotlines, and many other sources, and provide local government stakeholders with detailed insights about how their citizens view and use the city. Basically it’s like “google analytics” for a city. Our dedicated team of Urban enthusiasts and data geeks is already working with over 180 cities in the US and in Israel, including Los Angeles, Tel-Aviv and San Francisco. If you are passionate about joining a growing and dynamic company focused on leveraging data and tech to work on real-world challenges and radically improve life in cities – your place is with us. What is the role: As a Survey Research Manager, you will create customized online survey solutions for our clients, including questionnaire design, survey data analysis, reporting, and delivery. You will set the professional standards of Zencity’s survey solution and support the productization of the service, to enable survey automation and scalability. We are looking for both an executor and a strategic thinker. This opportunity also has a clear path to a management role for top performers. Responsibilities:
Own Zencity’s surveys service end-to-end
Build customized questionnaires aimed to gauge public input on various issues in a non-biased manner
Analyze survey results and extract meaningful insights from the data to inform our clients’ decision-making processes
Create professional reports outlining survey finding and takeaways
Define the terms required for sample representativeness per survey service
Establish and maintain professional standards for survey methodology, data collection, and data analysis
Develop appropriate documentation to support best practices
Work closely with Customer Success team to determine client needs and design best practices to deliver on end-to-end client survey projects
Work with the Product team to streamline and automate surveys’ conduction and analysis
Work with the data science and full-stack teams on productizing surveys and streamlining survey result analysis
Requirements:
At least two years of experience in survey design and execution
Background in a scientific field- Statistics is a big plus
Native-level English
Excellent writing skills
Experience in presenting findings to senior-level stakeholders - advantage
Understanding of customer journey strategies - advantage
Policy and government experience - advantage
Experience in working with online marketing and audience targeting tools and methods - advantage
***Zencity is committed to building a culturally diverse team and strongly encourages applications from female and minority candidates.
APPLY HERE:
https://zencity.bamboohr.com/jobs/view.php?id=65&source=aWQ9MTY%3D