Reflect is looking for the one who will be our face and our voice.
If you want to be a part of a company that brings real positive change to people's lives, and help bring an innovative product to market - you've come to the right place. If you love talking to people, listening to what they care about, and making them feel seen - you should be our new People's Person (or, as they call it "Community Manager").
As our People's person your job will be to nurture and grow our community of Reflect enthusiasts, manage our social media platforms, and eventually take control of our entire user-centered communications - from the first time they hear about us, through difficulties and troubleshooting, to celebrating with brand ambassadors.
Roles & Responsibilities
Work with CMO to set, plan and implement social media and communication campaigns and strategies
Provide engaging text, image and video content for all social media and professional accounts
Respond to customers in a timely manner
Monitor, track and report on feedback and online reviews
Organize and manage events to boost brand awareness
Coordinate with Marketing, PR and Communications
Build relationships with customers, industry professionals and journalists
Stay up-to-date with wellness trends
Be prepared for your role to grow and expand with the company's rapid growth
Requirements
English - native speaker
Strong understanding of our target audience culture and sensibilities
Proven work experience as a community manager or similar role
Experience planning and leading community initiatives
Ability to identify and track relevant community KPIs
Excellent verbal communication skills
Excellent writing skills
Excellent interpersonal and presentations skills
Hands on experience with social media management
Ability to interpret website traffic
Knowledge of online marketing
Attention to detail, critical-thinker and problem-solver
Please send your CVs to Careers@reflectinnovation.com