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    laisaronconi
    Feb 12, 2020

    Technical Support - Israel Region

    in Job Board

    About LiveU

    Come and join the world’s leading provider of live IP video solutions. LiveU’s patented cellular bonding technology is used by the world’s top broadcasters (e.g. AP, BBC, CBS, CNN & Sky News) and leading sports organizations (e.g. FIA World Rally Championship, NBA, LaLiga 2|3). LiveU offers a complete range of portable devices for live video coverage together with cloud-based management and video distribution solutions.


    Location: Kfar Saba


     

    Responsibilities


    • Customer support Engineer.

    • Provide complete solutions to complicated technical service calls via telephone

    • Responsibility for customer support cases coming from both emails and phone calls.

    • Gain and maintain full knowledge of the company's' products and flows.

    • Support Sales on-site as best advisor when needed.


    REQUIREMENTS

    • Excellent communication skills in - English – Must.

    • Technical understanding and experience in Linux environment - advantage

    • Experience in technical support Tier 1

    • Experience in video – Advantage

    • Experience in Online streaming (CDN) – Advantage

    • Experience in telecommunication – Advantage

    • Experience in a dynamic, fast-paced, hi-tech environment – Advantage


    Cognitive and Interpersonal Skills

    • Strong technical and problem-solving skills

    • Strong communication skills and excellent team worker

    • Service-oriented approach

    • Practical thinking

    • Methodological

    • Process monitoring and Control

    • Organization and order, tying up loose ends


    To apply: https://www.comeet.com/jobs/liveu/90.00C/technical-support---israel-region/F3.41E


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