We are looking for an experienced Salesforce Administrator to join our growing CRM team. This dynamic position provides an excellent opportunity to grow your career within the ever-growing Salesforce ecosystem, as well as join an industry-leading, internationally recognized FX and CFD Broker.
Primary Responsibilities:
· Enhance business processes and value creation by designing, building, documenting, testing and deploying enhancements using industry best practices
· Partner with multiple departments throughout the business to gather business requirements, analyze them, and provide creative solutions
· Deliver day-to-day end-user support, including maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules, configuring communities, and troubleshooting bugs
· Create and maintain excellent documentation on business processes, policies, system configuration, and training materials
· Entrusted to maintain platform data security by managing access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies, and Encryption.
· Collaborate with Salesforce Developers by testing APEX development in testing environment
· Train new and existing users at multiple levels of the organization on how to run reports and dashboards
· Troubleshoot and work with users across the firm to ensure Salesforce meets their needs
· Keep up-to-date with Salesforce features and functionality and provide recommendations for process improvements
Qualifications:
Must be eligible to work in Israel
English at a professional level (written and verbal)
· 2+ Years of Salesforce/CRM experience, or relevant experience within a technical or analyst role
· A passion for working within an Agile development methodology and collaborative team environment
· A detail-oriented approach prioritizing great quality of work and high standards
· Strong interest in creating unique solutions which directly impact business success is a plus
· Strong interest in automation and business process improvement endeavors is a plus
· Interest in building a career within the Salesforce ecosystem, including the opportunity to obtain multiple industry-recognized certifications, is a plus
· Experience with DataLoader, Workbench, and/or DemandTools is a plus
· Interest in learning Salesforce Lightning Experience components is a plus
· Self-motivated; Creative thinker; Problem Solver; Exceptional people skills; Proactive; Team Player; Fast learner
Office Location: Har Hotzvim, Jerusalem (Work is from home until government restrictions are lifted.)
Hours: Full time, 42.5 hours per week; Sunday-Thursday OR Monday-Friday, with Friday as a shortened day. (PLUS 20 vacation days a year and holidays)
Prior to submitting your resume, the firm requests that you do the following:
Review the firm’s website thoroughly: www.fxcm.com/uk