We are looking for an experienced CRM (Salesforce) Platform Architect to join our growing CRM team. The CRM Platform Architect role represents an exciting opportunity to deliver excellent enterprise solutions by researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business. This role also provides the opportunity to actively lead solution design, build solution components, develop unit tests, guide testing strategy, and play an active role in ensuring quality throughout the development lifecycle. Successful candidates possess a strong ability to work with our leadership team to balance business needs with the best technical solutions to fulfill those needs, while also bringing strong leadership skills to our CRM team.
Primary Responsibilities (not limited to):
Ownership of all technical aspects of a Salesforce Enterprise Service Cloud implementation, including custom code, systems integrations, 3rd party applications, and AppExchange products
Active involvement in design sessions with business analysts, the product owner, and other technical team members
Provide thought leadership in technical areas of expertise to promote a best of breed culture
Ability to research solutions, assess options, and formulate proposals for ways to solve requests from business partners
Manage and recommend changes to integrations between Salesforce and multiple other platforms and technologies
In collaboration with other team members, provide a vision for the CRM platform and identify gaps in business processes that could be addressed with Salesforce solutions
Identify skills and roles needed for technical projects and participate in vendor selection and/or hiring of team members
Directly accountable for the conversion of product requirements into an architecture and design that will become the blueprint for the solution being created.
Lead conceptual and technical solution design for assigned feature improvements to meet business requirements while ensuring compliance with established architectural principles, standards, and processes.
Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security model
Develop end-to-end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc.
Perform hands-on configuration and development as needed, and roll-up your sleeves to resolve technical issues
May coach and mentor junior analysts and act as team leader on systems projects
Must be eligible to work in Israel
English at a professional level (written and verbal)
· Bachelor’s Degree (accredited) in Business, Information Systems or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant experience.
· 5+ years of experience in Salesforce including 2 years experience in Developing System Architecture Documents.
· 5+ years’ experience building and delivering Salesforce solutions required; 8+ years preferred.