A growing software developing company is looking for an Enterprise Technical Account Manager to join their Tel Aviv team. If you’re tech-savvy and passionate about customer relationships, we have the perfect opportunity for you.
As a Technical Account Manager you'll use your skills to ensure the ongoing success and development of your portfolio. You will proactively engage each account to identify risks, uncover opportunities, and ensure that every customer in your portfolio is getting value from the company.
Responsibilities:
- Onboard new clients, develop and engage with existing clients in your portfolio.
- Work closely with our customer’s developers, provide technical training, product performance optimization, and more.
- Demonstrate the products value constantly to Incerdibuild’s customers and drive customer’s product adoption to help them succeed with their goals.
- Build strong customer relationships, especially with key customer stakeholders, and advocate customer‘s needs internally.
- Own both renewal and expansion for clients while Identifying opportunities for growth and executing accordingly.
- Keep track of key account customer success metrics.
Qualifications:
- 5 years proven track record of Technical Account Management/Technical CSM/Professional Services/Delivery or other relevant customer-facing experience.
- Good knowledge of development practices and development pipe.
- Experience with managing multiple stakeholders and projects.
- Experience with managing a big customer portfolio.
- Experience with Salesforce.
- Proficient in English (spoken & written) – Must.
- Working days - Monday till Friday - Must.
If you would like to apply or find out more information, please send your CV to jobs@urbanrecruits.co.il with "Technical Account Manager" as the subject line or apply directly via www.urbanrecruits.co.il